ERP return on investment (ROI)
Enterprise Resource Planning (ERP) systems promise benefits but it takes time and effort to achieve the promised results. You need a recipe for success. An ERP system return on investment (ROI) is not guaranteed. In 2012, Auckland city forecast a NZ$10 million per year return on its SAP ERP system investment of NZ$71million. By 2014…
Read MoreImagining a future helps create it
Imagining a future helps create it. Envisioning a future state does not mean predicting the future. None of us has a crystal ball but if we can imagine what the future might hold we can be better prepared to create or influence it. Our predictions don’t need to be right. They just have to be…
Read MoreBenefits are at the centre of change
Benefits are at the centre of change. Organisations change because of the promise of benefits, or beneficial outcomes. Benefits matter. Disruption is worthwhile to gain efficiency, increase revenue, reduce cost, increase security, achieve growth, solve a big problem or create new products and services. We all like benefits which is why business cases are full…
Read MoreIs digital transformation real?
Is digital transformation real? Are the benefits achievable? Every few years there is a new management fad. How do we separate the hype from the value? We look at what digital transformation promises and what it delivers, so let’s do that. What is digital transformation? The full incorporation of computer-based technologies into your organisation’s products,…
Read MoreOptimisation is more than a buzzword
Optimisation is used a lot in marketing. It can be a meaningless buzzword but it does have a real meaning that matters. Optimisation makes the best use of a situation or makes a thing as good or effective as it can be. If we all did that, we could produce more with less. That would…
Read MoreCreating value is what really matters
The purpose of organisations is to create value. That seems obvious but if you take a close look at most workplaces you will see lots of time and money spent on things that don’t add value. Remote decision-making holds up work. Inventory ties up cash. Property is underutilised. Smart people can’t contribute fully. Processes aren’t…
Read MorePeople Analytics: Enabling Capability
Organisations use data to help drive strategy, including HR strategies. People analytics is the use of data and statistical analysis to make informed decisions about people-related issues. Historically, HR made decisions based on intuition and past experiences. With advancements in technology, most HR professionals are now applying people analytics to recruitment and development of people…
Read MoreOrganisational Improvement – 4 operating modes
Improving organisational capability is critical to raise productivity. Organisational improvement occurs in different ways. The language of disruption is common but true disruption creates new markets and industries. Most firms don’t do that. They adapt and change but they do so on a smaller scale. Four Operating Modes for Organisational Improvement I find that organisations…
Read MoreDisruptive Change and Unicorns
Unicorns are popular with children and business publications…for different reasons. Children are enchanted by magical creatures. Business writers like their version – a startup company valued at over US$1 billion – not yet listed on a share market. What is a Unicorn? Venture capitalist Aileen Lee, coined the term unicorn because such businesses are so rare.…
Read MoreProcess Maps: The Importance of Clarity
Business process maps are a high-level visual representation of the flow of a business process and the different people, teams, or organisations involved in it. These diagrams help simplify complex processes. A process map lets anyone see, at a glance, how things happen and who does what without any prior subject area or technical knowledge.…
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