Operational Efficiency
How does ERP add value in a property business?
An Enterprise Resource Planning (ERP) system can help a property business deliver its strategy. It is up to each business to decide what that means. How does ERP help deliver strategy? Strategy delivery may mean ERP or any system is not a magic bullet No ERP or other property system is a silver bullet for…
Read MoreThe Value for Money (VfM) gap
What is the Value for Money gap? The value for money gap is a lack of confidence that money is being spent on the right things and in the best way to get desired outcomes. It arises when spending choices do not reflect perceived priorities and when spending is seen as wasteful. It is subjective…
Read MoreBack office key to delivering strategy
The back office is key to delivering strategy. Operational excellence is a deliberate state created by people, processes and systems aligned to create value. It doesn’t happen by accident. We know that making back office functions work better is more effective than wholesale cuts. Optimising back office operations is strategically important. In fact, a well-designed…
Read MoreERP return on investment (ROI)
Enterprise Resource Planning (ERP) systems promise benefits but it takes time and effort to achieve the promised results. You need a recipe for success. An ERP system return on investment (ROI) is not guaranteed. In 2012, Auckland city forecast a NZ$10 million per year return on its SAP ERP system investment of NZ$71million. By 2014…
Read MoreBenefits are at the centre of change
Benefits are at the centre of change. Organisations change because of the promise of benefits, or beneficial outcomes. Benefits matter. Disruption is worthwhile to gain efficiency, increase revenue, reduce cost, increase security, achieve growth, solve a big problem or create new products and services. We all like benefits which is why business cases are full…
Read MoreIs digital transformation real?
Is digital transformation real? Are the benefits achievable? Every few years there is a new management fad. How do we separate the hype from the value? We look at what digital transformation promises and what it delivers, so let’s do that. What is digital transformation? The full incorporation of computer-based technologies into your organisation’s products,…
Read MoreOptimisation is more than a buzzword
Optimisation is used a lot in marketing. It can be a meaningless buzzword but it does have a real meaning that matters. Optimisation makes the best use of a situation or makes a thing as good or effective as it can be. If we all did that, we could produce more with less. That would…
Read MoreCreating value is what really matters
The purpose of organisations is to create value. That seems obvious but if you take a close look at most workplaces you will see lots of time and money spent on things that don’t add value. Remote decision-making holds up work. Inventory ties up cash. Property is underutilised. Smart people can’t contribute fully. Processes aren’t…
Read MoreOrganisational Improvement – 4 operating modes
Improving organisational capability is critical to raise productivity. Organisational improvement occurs in different ways. The language of disruption is common but true disruption creates new markets and industries. Most firms don’t do that. They adapt and change but they do so on a smaller scale. Four Operating Modes for Organisational Improvement I find that organisations…
Read MoreProcess Maps: The Importance of Clarity
Business process maps are a high-level visual representation of the flow of a business process and the different people, teams, or organisations involved in it. These diagrams help simplify complex processes. A process map lets anyone see, at a glance, how things happen and who does what without any prior subject area or technical knowledge.…
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