Posts Tagged ‘best practice’
Pursuing Excellence requires targets
Edward De Bono invented the word “PO” – a provocative operation. A po is an idea (often silly) to take us out of the comfort of an existing pattern and move to a new one. The po generates possibilities. De Bono described five ways of getting movement: 1.Extract a principle or feature and work forward…
Read MoreWhy does best practice matter?
Over 20 years ago, I designed and managed a process benchmarking project for a large organisation. It was part of the initiation stage of a business process reengineering project. In this case the BPR project was supporting the establishment of a business function which had been under-resourced. It was now being set up to succeed…
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