Transformation creates value. Are you transforming or tinkering?

Transformation creates value. Will your rocket fly or are you just tinkering?

Transformation creates value while tinkering just keeps us busy. Transformation is driven by a strategic focus on being in a different place in the future. Strategic transformation redefines an organisation’s operations, identity and direction. That can mean entering new markets, shifting from products to services, digitalisation at scale, switching from physical stores to online etc.…

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Ghost benefits and real project benefits

Ghost benefits are scary. They threaten to use up your money, time and reputation with nothing to show for it. Ghost benefits are the imaginary gains from projects that haunt business cases, PowerPoint presentations and project meetings. Most people know they aren’t real but they won’t say anything in case little Jimmy still believes in…

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Back office projects can deliver clear payback

Image of people working in office

Payback on back office productivity projects Back office productivity projects should deliver clear payback. That may be reduced process time, less rework, fewer errors, faster throughput, less waste, fewer handoffs, fewer complaints, higher staff satisfaction, better profitability, more timely data, higher customer satisfaction, etc. These benefits can and should be defined and measured. They can…

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Benefits are at the centre of change

Benefits are at the centre of change. Organisations change because of the promise of benefits, or beneficial outcomes. Benefits matter. Disruption is worthwhile to gain efficiency, increase revenue, reduce cost, increase security, achieve growth, solve a big problem or create new products and services. We all like benefits which is why business cases are full…

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Project Benefits and Benefits Realisation

Organisations run projects because they expect benefits from them. Those benefits may or may not be well defined in project planning. Planning benefits realisation ties your business case to your project outcomes. It avoids playing catch up later and makes it much easier to prove project success. What is a Project Benefit? A project benefit…

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