Posts Tagged ‘back office optimisation’
Back office projects can deliver clear payback
Payback on back office productivity projects Back office productivity projects should deliver clear payback. That may be reduced process time, less rework, fewer errors, faster throughput, less waste, fewer handoffs, fewer complaints, higher staff satisfaction, better profitability, more timely data, higher customer satisfaction, etc. These benefits can and should be defined and measured. They can…
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