Optimisation is more than a buzzword

Optimisation is used a lot in marketing. It can be a meaningless buzzword but it does have a real meaning that matters. Optimisation makes the best use of a situation or makes a thing as good or effective as it can be. If we all did that, we could produce more with less. That would…

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Creating value is what really matters

The purpose of organisations is to create value.  That seems obvious but if you take a close look at most workplaces you will see lots of time and money spent on things that don’t add value.  Remote decision-making holds up work. Inventory ties up cash. Property is underutilised.  Smart people can’t contribute fully.  Processes aren’t…

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People Analytics: Enabling Capability

Organisations use data to help drive strategy, including HR strategies. People analytics is the use of data and statistical analysis to make informed decisions about people-related issues. Historically, HR made decisions based on intuition and past experiences. With advancements in technology, most HR professionals are now applying people analytics to recruitment and development of people…

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Organisational Improvement – 4 operating modes

Improving organisational capability is critical to raise productivity. Organisational improvement occurs in different ways. The language of disruption is common but true disruption creates new markets and industries.  Most firms don’t do that.  They adapt and change but they do so on a smaller scale.  Four Operating Modes for Organisational Improvement I find that organisations…

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Disruptive Change and Unicorns

Unicorns are popular with children and business publications…for different reasons. Children are enchanted by magical creatures. Business writers like their version – a startup company valued at over US$1 billion – not yet listed on a share market. What is a Unicorn? Venture capitalist Aileen Lee, coined the term unicorn because such businesses are so rare.…

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Process Maps: The Importance of Clarity

Business process maps are a high-level visual representation of the flow of a business process and the different people, teams, or organisations involved in it. These diagrams help simplify complex processes. A process map lets anyone see, at a glance, how things happen and who does what without any prior subject area or technical knowledge.…

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Capability Development: People are a company’s greatest asset

I have worked in organisations that have had great attraction, recruitment and selection processes.  Most of them had poor training and development processes.  Those companies did not provide suitable training or suggest suitable training providers.  Even when I found training that aligned with my role and career, I was told it was not ‘relevant enough’. …

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Implementing Strategy: Balancing Innovation and Efficiency

Leading successful change can be paradoxical.  There is a drive to disrupt the status quo while embedding new ways of working. Familiar processes get upturned and new processes need to be learned. We replace systems with new ones and map and transform data to fit.  People have to give up their habits and behaviours and…

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Strategy: A Simple View

Strategy is the choices you make to differentiate the value you create. It is the choices you make to deliver that value to customers. It is the choices you make to embed that capability into your organisation. Businesses need to differentiate to compete. Why would anyone buy from you rather than someone else if your…

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Cutting Costs while Adding Value: Is it possible?

Can we reduce costs and add value at the same time? Yes. You can. But it takes some objectivity, some research and reflection and a willingness to change. Cutting costs while providing more value sounds counter-intuitive but it need not be.  My experience in consulting, and in management prior to that, is that necessity is…

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